Shipping policy

1. Shipping Destinations
We ship worldwide.

In rare cases where we are unable to deliver to a specific address, we will contact you to arrange an alternative or issue a full refund.

2. Processing Time
Orders are processed within 1–3 business days.

During peak periods or high demand, processing times may be slightly extended.

3. Delivery Times
Standard Delivery: 7–11 business days
Priority Delivery: Faster processing and dispatch for an additional fee

Delivery times are estimates and may vary depending on location and external factors.

4. Shipping Costs
Shipping is free worldwide for all products except clothing.

5. Tracking
All orders include tracking.

Tracking information will be provided once your order has been dispatched.

6. Delivery Confirmation & Responsibility
Orders marked as delivered by the carrier are considered successfully fulfilled.

It is the customer’s responsibility to ensure that the shipping address provided is correct and secure.

7. Delays
We are not responsible for delays caused by carriers, customs, or other external factors outside our control.

However, we will assist in tracking and resolving any issues where possible.

8. Lost or Delayed Packages
If your order has not arrived within the expected timeframe, please contact us.

We will investigate with the carrier and work towards a resolution.

Claims for missing items must be reported within a reasonable timeframe after the expected delivery window.

9. Customs & Duties
International customers are responsible for any customs fees, import duties, or taxes required by their country.

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